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    Redsrule
    Member

    Posts: 2
    Joined: 12/16/2015
    Re: Can't add videos to Favorites and Ratings don't take
    by Redsrule on 01/20/2016 23:56:35
    +0   -0

    I had 80+ videos in my Favorites then they were all gone overnight. Now I cannot add videos to favorites. I get a message saying it was added, but it never does. Very frustrating.
    » janice has replied on 04/14/2017 16:09:18


  • SAP - David
    Staff

    Posts: 47
    Joined: 12/01/2015
    Re: Can't add videos to Favorites and Ratings don't take
    by SAP - David on 01/21/2016 13:33:34
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    Hi, this was an issue pertaining to your account only, this should be fixed now after looking at this with our programmer. Please try again & sorry about that

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    janice
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    Posts: 13
    Joined: 02/27/2017
    Re: Can't add videos to Favorites and Ratings don't take
    by janice on 04/14/2017 16:09:18
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    Replying to post from "Redsrule" on 01/20/2016 23:56:35:I had 80+ videos in my Favorites then they were all gone overnight. Now I cannot add videos to favorites. I get a message saying it was added, but it never does. Very frustrating.

    I have 37 "FAVORITES" but cannot access them. This just began yesterday. When I try to click on them I get the standard message "it's sad " etc as if I don't have any. Janice SEND

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    janice
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    Posts: 13
    Joined: 02/27/2017
    Re: Can't add videos to Favorites and Ratings don't take
    by janice on 04/16/2017 2:54:54
    +0   -0

    STILL CANNOT ACCESS FAVORITES. JANICE
    » ContentUpdate has replied on 04/19/2017 6:56:57
    » ContentUpdate has replied on 04/19/2017 7:02:02


  • ContentUpdate
    Staff

    Posts: 210
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    Re: Can't add videos to Favorites and Ratings don't take
    by ContentUpdate on 04/19/2017 6:56:57
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    Replying to post from "janice" on 04/16/2017 2:54:54:STILL CANNOT ACCESS FAVORITES. JANICE

    Looking into it!


  • ContentUpdate
    Staff

    Posts: 210
    Joined: 12/16/2015
    Re: Can't add videos to Favorites and Ratings don't take
    by ContentUpdate on 04/19/2017 7:02:02
    +0   -0

    Replying to post from "janice" on 04/16/2017 2:54:54:STILL CANNOT ACCESS FAVORITES. JANICE

    Can you please try this now?